Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or want to tell us about a casino not on GamStop we should look at? This page explains the best way to reach No Gamstop Casino and what you can expect once you do.
Ways to Get in Touch
Email is the most reliable way to contact us. Send your message to [email protected] and a member of the team will read it personally — we don't rely on automated replies to do the job of a real answer.
To help us get back to you quickly, tell us upfront what your message is about. A short subject line such as "correction", "casino suggestion" or "editorial enquiry" means we can route it to the right person straight away rather than working it out from scratch.
What We Can Help With
We cover casinos not on GamStop, from welcome offers and game libraries to payment methods and how these sites sit alongside UKGC-licensed operators. Here's where readers most often reach out:
- Questions about our ratings — how a site such as Betmica or Kikibet earned its position, or why one operator ranks above another.
- Corrections — bonus terms, payment options and site details change. If something on the site looks out of date, tell us and we'll check it.
- Suggestions for coverage — a new non GamStop casino you'd like reviewed, or a topic such as payment methods or self-exclusion you'd like us to explain in more depth.
- Partnership or editorial enquiries — if you represent an operator or affiliate programme, introduce yourself and outline what you have in mind.
- General queries — anything unclear on our guide to trusted non GamStop casinos UK or elsewhere on the site.
What We Can't Do
We're a comparison and review site, not a casino operator, a payment provider or a support desk for any of the brands listed here. We can't process withdrawals, resolve account disputes, or override a casino's own terms and conditions. For issues with a deposit, bonus or withdrawal, the fastest route is always the operator's own customer support channel, since only they hold your account details.
Similarly, we're not able to advise on individual GamStop exclusions or reverse a self-exclusion on your behalf. If you have questions about your exclusion status or want support around your gambling, please mention this in your message and we'll point you towards appropriate resources rather than attempt to guide you ourselves.
What Happens After You Message Us
Every email is reviewed by someone on our editorial team. We aim to reply within a couple of working days, though during busier periods it can take a little longer — we'd rather send a considered answer than a rushed one. If your enquiry needs input from more than one person, we'll let you know it's being looked into.
Why Reader Feedback Matters Here
Ratings and offers in this space shift often — welcome bonuses get updated, new casinos launch, and older sites change their terms. We rely on readers as much as our own checks to keep the site accurate. If you've played at a casino not on GamStop and think our write-up misses something relevant, or if a spin count, deposit match or wagering condition has changed since we last checked, that feedback genuinely shapes what we publish next.
All gambling content on this site is intended for adults aged 18 and over. If you're unsure whether an offer or a casino is right for you, our list of trusted non GamStop casinos UK is a good place to compare options before reaching out with specific questions.
Thanks for taking the time to read this far — we look forward to hearing from you.